Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Support
Support
Self-guided support articles for all users. Check here before filing a ticket.
Categories (15)
SUNet Account
Your SUNet account is used to access SU sites, systems, and services.
Expand
Connecting to SU WiFi
There are several wireless (WiFi) networks available for SU faculty, staff, and students. Please use the WiFi network that best fits your physical location at SU.
Expand
SU Email Accounts and Google Drive
SU uses Gmail for the University's email client. First time users should review these articles to begin using SU email.
Expand
Microsoft Office 365
Microsoft Office 365 provides eligible students, faculty, and staff with the most commonly used Office apps for macOS and Windows, including Word, PowerPoint, Excel, and OneNote.
Expand
New Apple Operating Systems
Announcements regarding new Apple OS releases.
Expand
Backing-Up Your Data
Backing-up your data is an essential every day task that all students and employees must be encouraged to do. There are several methods for backing up your important files and data as are detailed in the contents of this support category.
Expand
macOS and iPadOS
Articles related to working with macOS and iPadOS.
Expand
Printing on Campus
On-Campus printing options for faculty, staff, and students.
Expand
SU VPN Installation
A VPN, or Virtual Private Network, allows you to create a secure connection to another network over the Internet. SU's VPN gives eligible faculty and staff the ability to connect to SU's local internet network so they can access specific University resources from home or abroad.
Expand
Account Security With MFA and SSO
Multi-factor authentication (MFA) and Single Sign-On (SSO) information.
Expand
Zoom
Zoom is a video conference solution used widely at SU for classes, meetings, and other events.
Expand
Canvas
SU's Learning Management System (LMS)
Expand
Announcements
Information on maintenance, alerts, and other items.
Expand
ExamSoft Support
Articles for ExamSoft Support.
Expand
IT after Graduation
Options for graduates to keep, buy, or return their IMLearning devices and details the University resources they will lose or retain after graduation.
Expand
Articles (5)
4 Simple Steps to Help You Stay Safe Online
There are ever-increasing threats from state-sponsored cyber operators who are trying to access your systems and information to use them for their nefarious purposes. Here are four simple steps that can help keep you safe.
Clear Cookies and Cache
How to Clear Cookies and Cache for Google Chrome, Firefox, Safari, and Microsoft Edge.
How to install Office - Student
How to Install Office 365 for Full-Time Students ONLY. Thank you
Upgrading to macOS Sonoma
Keeping your Mac’s operating system up to date is one of the easiest ways to keep it secure and protect it from malware or worse. Upgrading is a relatively simple process and there’s no reason to stress! We’ve put together this guide to help make it as easy as possible.
Compress Files to Reduce Storage
A short How-To guide on compressing files for better organization, easier transmission, and reducing storage.
Search this category
Search
Popular Articles
Help Desk Locations
Connecting to SU Guest WiFi
Logging in to your SU Email for the First Time
First-Time SUNet Account Activation
Forgot SUNet Password?
Recent Articles
OIT Statement on macOS Sequoia and iPadOS 18
Google Storage Frequently Asked Questions (FAQ)
What to Expect when you're Graduating
Help Desk Locations
Printing for Students
Popular Tags
Google
(5)
Microsoft
(4)
WiFi
(4)
Drive
(3)
Gmail
(3)
macos
(3)
Office
(3)
1SU
(2)
Backup
(2)
Canvas
(2)
皇冠体育博彩
Venice-Macao-careers@zhuaren.net
“21世纪杯”全国英语演讲比赛官方网站
太阳城
买球平台
Sun-City-app-careers@blueroseent.net
365-Sports-media@peakuniverse.com
I-love-you-billing@u88xw.com
中关村在线数码配件频道
新葡京平台
Sports-platform-feedback@u88xw.com
The-Venetian-Casino-help@zhuaren.net
bet365-Sports-help@qx9892.com
365-Sports-marketing@syudia.com
游子曰
新葡京博彩
Crown-betting-sales@pollencare.net
澳门新葡京博彩
买球网站
澳门威尼斯人赌场官网
动漫谷
苏州卫生职业技术学院
佛山公交
iGola骑鹅旅行
爱旅行网
淘宝彩票
国海富兰克林基金
洁华控股
中国天文科普网
如是我闻佛教网
站点地图
南早中文
奥碧虹中国
无锡论坛